Our crews are always sent out in teams with a janitorial supervisor assigned to each team. We place a Communication Log Book at each customer location and when the team arrives to clean, the supervisor will check the Log Book to see if there are any specific customer comments or requests. They will then indicate the service date, the supervisor will sign the date page and then address any specific comments. One of the management team will also periodically check in with the account, walk the premises and be available to address requests or concerns personally. Communication is of key importance for any satisfied customer and we work hard to keep ours lines of communication open and responsive. We also strive to help our customers recycle whenever possible as well as keeping on top of all environmental advancements by using “green” products whenever possible (i.e., using mopheads made entirely out of recycled plastics).
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